Collection of Fees Policy

From Arizona Board of Regents Policy Manual

ABOR Policy: 4-106, Collection of Outstanding Obligations

Each university shall establish procedures to collect outstanding obligations owed by students and former students and shall maintain a system to record all delinquent financial obligations owed to that university by students and former students.

A university may take any or all of the following actions for delinquent student accounts:

1. Deny or cancel registration;
2. Withhold cash refunds (to the extent permitted by law) and the provision of services, grade reports, transcripts, diplomas, and graduation;
3. Terminate agreements for student or family housing and/or take other action when financial obligations relate to housing;
4. Use outside collection agencies, report to credit bureaus, and assess related fees;
5. Follow accepted accounting principles and business practices to determine when to write-off delinquent financial obligations;
6. Other measures as permitted by law.

Addendum in Compliance with the Veterans Benefits/Transitions Act of 2018

An individual may enroll in classes and participate in a program of study during the period beginning on the date on which the individual provides to the University of Arizona a certificate of eligibility for entitlement to educational assistance under chapter 31 or 33 of this title and ending on the earlier of the following dates: 

1. The date on which payment is provided for that individual’s course of study at the University.
2. The date that is 90 days after the due date that the University certifies for tuition and fees, following receipt from the student of that certificate of eligibility.

The University of Arizona will not impose any penalty, including the assessment of late fees, the denial of access to classes, libraries, or other institutional facilities, or the requirement that a covered individual borrow additional funds, on any covered individual because of the individual’s inability to meet his or her financial obligations to the institution due to the delayed disbursement of a payment to be provided by the Secretary under chapter 31 or 33 of this title.